Senior Carrier Representative - Spedytor Międzynarodowy / Spedytorka Międzynarodowa

Main Purpose of the Job

Join Girteka, one of Europe’s leading logistics companies, as a Carrier Representative in our Warsaw office.

As a Carrier Representative, you’ll blend inside sales, carrier account management, and operations to grow and manage a portfolio of carriers. Your mission will be to deliver exceptional service to your carriers and customers by collaborating with trucking company owners, dispatchers, and drivers, ensuring the right truck is matched with the right shipment at the right time for the right and price.

What can you expect your day to look like?

• Build Relationships: Connect with carriers through cold calls, referrals, and consistent follow-up.
• Understand Carrier Needs: Learn what drives each carrier to ensure satisfaction and long-term partnerships.
• Drive Carrier Engagement: Identify inactive carriers and re-engage them to boost performance.
• Use Tech Tools: Leverage our booking systems and Partner Portal to streamline operations.
• Analyze Market Trends: Track freight trends and pricing factors to make smart decisions.
• Negotiate & Secure Capacity: Match shipments with carriers by negotiating rates and availability.
• Ensure Service Excellence: Quickly resolve issues and improve service using carrier feedback.
• Support Smooth Payments: Recommend and assist with carrier payment solutions.
• Collaborate Internally: Coordinate with teams to ensure timely pickups, tracking, and delivery.
• Improve Operations: Identify problems and implement solutions to optimize performance.

What do we expect from you?

• Education: A high school diploma is required; a bachelor’s degree especially in business or logistics is preferred.
• Customer-Centric Thinking: You consider the customer’s perspective when making decisions or taking action.
• Persuasive Communication: You're able to influence, motivate, and negotiate effectively with others.
• Strong Core Skills: You bring excellent decision-making, multitasking, communication, and interpersonal skills.
• Solution-Oriented Mindset: You enjoy solving problems and using the right tools to evaluate situations and make recommendations.

Why should you consider us as your next career step?

We always have a challenge for those looking for one. If complex, large-scale, and impactful projects excite you, we might be just the right fit for you. With us, you will enjoy:

Career opportunities:Many of our managers have started in entry-level positions at Girteka Group, and as many as 30% of our colleagues move up the career ladder every year.

Learning and development:We continuously invest in a wide variety of internal and external courses, seminars, mentoring, leadership programs, and offer language courses.

Health and well-being: We care about how our colleagues feel and we offer them comprehensive health insurance. We also foster a community of gym-goers and athletes. On-site meals are 50% compensated, and you’ll find free fruit and snacks in our kitchenettes and lounges.

Collaborative culture: : We believe that the power of teamwork and social connection enables us to achieve exceptional results. Working in international teams, we strive toward the company’s goals together, sharing experiences and celebrating our joint successes.

Rewards and recognition: Rewards on work anniversary occasions and values-based behavior, days off during your birthday, and holiday gifts are included. Team-building events, various initiatives, and like-minded clubs. Access to exclusive discounts from our partners.
Base monthly salary: from zł 7780 to zł 9720 (before tax). The specific salary offered will depend on the candidate‘s experience, competencies displayed and suitability to the requirements of the position.