Carrier Representative - Spedytor Miedzynarodowy (Warsaw, PL)

Main Purpose of the Job

Join Girteka, one of Europe’s leading logistics companies, as a Carrier Representative in our Warsaw office.

As a Carrier Representative, you’ll blend inside sales, carrier account management, and operations to grow and manage a portfolio of carriers. Your mission will be to deliver exceptional service to your carriers and customers by collaborating with trucking company owners, dispatchers, and drivers, ensuring the right truck is matched with the right shipment at the right time for the right and price.

Your Responsibilities

• Build Relationships: Connect with carriers through cold calls, referrals, and consistent follow-up.
• Understand Carrier Needs: Learn what drives each carrier to ensure satisfaction and long-term partnerships.
• Drive Carrier Engagement: Identify inactive carriers and re-engage them to boost performance.
• Use Tech Tools: Leverage our booking systems and Partner Portal to streamline operations.
• Analyze Market Trends: Track freight trends and pricing factors to make smart decisions.
• Negotiate & Secure Capacity: Match shipments with carriers by negotiating rates and availability.
• Ensure Service Excellence: Quickly resolve issues and improve service using carrier feedback.
• Support Smooth Payments: Recommend and assist with carrier payment solutions.
• Collaborate Internally: Coordinate with teams to ensure timely pickups, tracking, and delivery.
• Improve Operations: Identify problems and implement solutions to optimize performance.

Our expectations

• Education: A high school diploma is required; a bachelor’s degree especially in business or logistics is preferred.
• Customer-Centric Thinking: You consider the customer’s perspective when making decisions or taking action.
• Persuasive Communication: You're able to influence, motivate, and negotiate effectively with others.
• Strong Core Skills: You bring excellent decision-making, multitasking, communication, and interpersonal skills.
• Solution-Oriented Mindset: You enjoy solving problems and using the right tools to evaluate situations and make recommendations.

We Offer

• Career opportunities: Many of our managers have started in entry-level positions at Girteka Group, and as many as 30% of our colleagues move up the career ladder every year.
• Learning and development: We continuously invest in a wide variety of internal and external courses, seminars, mentoring, leadership programs, and offer language courses.
• Health and well-being: We care about how our colleagues feel and we offer them comprehensive health insurance. 
• Collaborative culture: We believe that the power of teamwork and social connection enables us to achieve exceptional results. Working in international teams, we strive toward the company’s goals together, sharing experiences and celebrating our joint successes.

• Working Schedule: At Girteka we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role you will engage with peers in the office driving impactful results. With the flexibility for remote work on as per needed basis, this role strikes the perfect balance between teamwork and autonomy.

• Rewards and recognition: Rewards on work anniversary occasions and values-based behavior, days off during your birthday, and holiday gifts are included. Team-building events, various initiatives, and like-minded clubs.
• Salary and Bonuses: from 7480 to 9000 PLN (before tax). The specific salary offered will depend on the candidate’s experience, competencies, and suitability for the position.
  Additionally, a bonus system is in place to reward performance.