Strategic Key Account Manager

About the role:

​​The Strategic Key Account Manager is responsible for actively managing a portfolio of strategically significant customers (BC), with a focus on driving sales, profitability, client satisfaction, retention, and loyalty. This role requires developing and executing proactive sales strategies to capitalize on growth opportunities within these accounts, maximizing revenue potential, and fostering strong, long-term client relationships. The role also emphasizes active selling to ensure continuous engagement and expansion of company offerings within each account, contributing directly to the company’s growth objectives & strategy. 

What you will do:

• Travel within the Europe and UK regions to build strong relationships with customers, stakeholders, procurement, and operational teams.
• Develop long-term Key Account Plans (KAP), align them with the CCO and senior leadership, and conduct quarterly business reviews (QBRs) with internal and external clients
• Build value-driven commercial offers, negotiate contract renewals, and align long-term pricing strategies with the pricing department.
• Proactively identify upselling and cross-selling opportunities within key accounts to maximize revenue and expand our share of wallet.
• Lead virtual, cross-functional teams (Transport, Planning, Legal, Finance) to ensure smooth onboarding, operational alignment, and seamless service delivery.
• Drive project-based sales initiatives, creating tailored logistics solutions and aligning joint marketing or ESG/sustainability projects with customers.
• Cultivate long-term partnerships with executive-level decision-makers, resolve complex issues, and actively support claims or debt collection processes when needed.
• Utilize CRM systems for accurate tracking, analyze market trends, and prepare regular performance reports for data-driven decision-making.

What we expect from you:

• Bachelor’s degree with fluency in English and proficiency in an additional foreign language.
• Proven track record in international account management, with a strong focus on relationship cultivation.
• Mastery of commercial fundamentals and consultative selling to organically grow existing accounts and maximize value.
• Expertise in large-scale contract renewals, negotiations, and building compelling sales propositions.
• Solid knowledge of the logistics industry, market trends, and key cost drivers to optimize client solutions.
• Ability to analyze customer data, draw strategic conclusions, and implement efficient, data-driven solutions.
• Highly organized self-starter with strong emotional intelligence, excellent communication skills, and a talent for cross-departmental collaboration.
• Strong operational background and knowledge to effectively drive and optimize the sales process.

What we offer:

We always have a challenge for those looking for one. If complex, large-scale, and impactful projects excite you, we might be just the right fit for you. With us, you will enjoy:

• Career opportunities: Many of our managers have started in entry-level positions at Girteka Group, and as many as 30% of our colleagues move up the career ladder every year.
• Learning and development: We continuously invest in a wide variety of internal and external courses, seminars, mentoring, leadership programs, and offer language courses.
• Health and well-being: We care about how our colleagues feel and we offer them comprehensive health insurance. We also foster a community of gym-goers and athletes. On-site meals are 50% compensated, and you’ll find free fruit and snacks in our kitchenettes and lounges.
• Collaborative culture: We believe that the power of teamwork and social connection enables us to achieve exceptional results. Working in international teams, we strive toward the company’s goals together, sharing experiences and celebrating our joint successes.
• Rewards and recognition: Rewards on work anniversary occasions and values-based behavior, days off during your birthday, and holiday gifts are included. Team-building events, various initiatives, and like-minded clubs. Access to exclusive discounts from our partners.
• Base monthly salary: From 4540 to 5680 EUR (before tax). The final offer will depend on the candidate’s experience, competencies, and overall fit for the role. Also attractive performance-based bonus system.