Sales Cloud Analyst

Main Purpose of the Job

We are seeking a talented Salesforce Sales Cloud Analyst to join our CRM team. This role will focus on maximizing the potential of Salesforce Sales Cloud and Marketing Cloud solutions to optimize Classtrucks' e-commerce platforms. You will be pivotal in delivering seamless, data-driven sales and marketing solutions while ensuring robust collaboration with internal stakeholders and delivery with external partners. In this position, you will oversee delivery timelines, solutions, and ensure that all Salesforce-related projects and initiatives align with Classtrucks' strategic goals. Your ability to work with stakeholders and external partners to deliver on business objectives will be key to driving success in this role. 

Your Responsibilities

• Act as a subject matter expert for Salesforce Sales Cloud and Marketing Cloud, ensuring their optimal configuration and integration with Classtrucks' e-commerce platforms and other internal systems. 

• Collaborate with business stakeholders to gather requirements and design scalable Salesforce solutions tailored to sales and marketing processes. 

• Partner with external vendors and delivery teams to manage Salesforce initiatives implementation, ensuring timelines and quality standards are met. 

• Act as a solution owner by defining technology future state of Classtrucks Salesforce instance ecosystem. 

• Act as a Consultant by provide actionable insights into sales performance, marketing effectiveness. 

• Oversee end-to-end partner delivery processes, including regular status updates, milestone tracking, testing and issue resolution. 

• Provide training and support to end-users to drive adoption and efficient use of Salesforce tools. 

• Stay updated with Salesforce advancements, recommending upgrades and new features to improve business processes and partner collaboration.

Our expectations

• Bachelor's degree in Business, IT, or a related field. 

• Proven experience as a Salesforce Analyst or similar role, ideally with a focus on Sales Cloud and Marketing Cloud. 

• Strong understanding of e-commerce sales and marketing processes. 

• Salesforce certifications (e.g., Salesforce Administrator, Sales Cloud Consultant) are highly desirable. 

• Experience with Salesforce integrations (e.g., APIs, partner portals) and declarative solutions. 

• Excellent analytical and problem-solving skills, with attention to detail. 

• Strong communication and interpersonal skills to effectively interact with cross-functional teams and stakeholders. 

• Ability to work in a fast-paced, dynamic environment, managing multiple priorities. 

We Offer

• Career opportunities: 77% of our management has grown along with the company and as many as 30% of our colleagues progress up the career ladder every year.
• Learning and development: participating in internal and external training, seminars, working sessions, mentoring, and management programs.
• Health and well-being: Health insurance with the possibility of choosing the most relevant program. 50% compensation for both breakfast and lunch, free fruits and cakes. Opportunity to play sports and use our partners‘ discounts.
• Flexibility: our company offers the opportunity to work with hybrid model. We have set up a special fund for those who want to volunteer, and we provide off days to give you time to volunteer.
• Collaborative culture: We believe in the power of teamwork and people connection because we can only create value by achieving results together and supporting career advancement, therefore we have an office-first approach with occasional possibilities to work from home.
• Rewards and recognition: Rewards on work anniversary occasions, days off during your birthday, and holiday gifts are included. Team-building events, various initiatives, and like-minded clubs.