SAP SF Key User

Your Responsibilities

1. Data Accuracy and System Analytics: Ensure data accuracy within the system through regular analytics and continuous improvement efforts

2. Global Alignment: Gather requirements from various stakeholders and suggest the best possible solutions to ensure global alignment.

3. System and Process Knowledge Transfer: Provide consultation and transfer knowledge of the system and processes to users as needed.

4. Training Materials and BPMN Updates: Keep process and system documentation, as well as training materials, regarding SAP SuccessFactors up to date.

5. Participate in Testing Activities: Conduct user acceptance tests in the test environment to identify and address bugs or issues before changes are released into the production environment.

6. Initiate Innovation: Propose iterations on product features based on feedback, performance data, and market trends.

7. Subject Matter Expertise (SME) in Collaborative Meetings with IT: Act as an SME in collaborative meetings with IT teams to provide insights and recommendations regarding system improvements.

8. Collaboration with Stakeholders: Collaborate with stakeholders to make final decisions regarding system improvements.

9. Follow-Up on Implementation: Follow up on the implementation of identified priorities and coordinate with Product Owners and other stakeholders to ensure successful execution.

10. Cross-Functional Collaboration: Act as a bridge between business stakeholders and development teams, facilitating effective communication and collaboration. Work closely with development, design, and other cross-functional teams to ensure successful product delivery.

11. Investigate User Issues and Problem Solving: Investigate user issues, troubleshoot errors, and provide solutions to ensure business continuity and address service requests promptly.

12. Backlog Management:Own and prioritize the product backlog based on business value, customer feedback, and strategic priorities. 13. Change Management: Assist in the planning and execution of change management activities related to system updates, upgrades, or new feature implementations.

Our expectations

1. Bachelor’s degree in a relevant field or equivalent work experience.
2. Understanding of HR processes from hire-to-retire
3. In-depth knowledge of SAP SuccessFactors modules (Employee Central, Recruiting, Onboarding, Performance, LMS etc.) is a great advantage. 
4. Strong communication and interpersonal skills.
5. Proven experience in troubleshooting and resolving HR information system-related issues.
6. Ability to conduct user training sessions and consultations effectively. 
7. Experience in participating in SAP SuccessFactors implementation projects is a plus
8. Strong English Knowledge 
9. Russian – an advantage, but not a requirement.

We Offer

• Career opportunities: 77% of our management has grown along with the company and as many as 30% of our colleagues progress up the career ladder every year.
• Learning and development: participating in internal and external training, seminars, working sessions, mentoring, and management programs.
• Health and well-being: Health insurance with the possibility of choosing the most relevant program. 50% compensation for both breakfast and lunch, free fruits and cakes. Opportunity to play sports and use our partners‘ discounts.
• Flexibility: our company offers the opportunity to work for 30 days from any EU or Schengen country. We have set up a special fund for those who want to volunteer, and we provide off days to give you time to volunteer.
• Collaborative culture: We believe in the power of teamwork and people connection because we can only create value by achieving results together and supporting career advancement, therefore we have an office-first approach with occasional possibilities to work from home.
• Rewards and recognition: Rewards on work anniversary occasions, days off during your birthday, and holiday gifts are included. Team-building events, various initiatives, and like-minded clubs.