Operations Specialist

Main Purpose of the Job

The Operations Specialist is responsible for the timely and accurate administration of assigned customer/supplier data, service revenue recognition, and—when necessary—debt administration and prevention, in compliance with customer contractual requirements and the company's freight transportation and debt management policies. The role ensures that customer payments for provided services are processed on time.

What can you expect your day to look like?

• Ensure accurate and timely recognition of revenue for services provided, using internal systems (Axapta and/or SAP).
• Review client-submitted monthly invoices and prepare pre-invoices. In case of discrepancies between the client’s and the company’s transport conditions, communicate with the client and/or the responsible manager to identify root causes and implement corrective measures
• Monitor client/supplier payments, notify parties of upcoming or overdue deadlines, investigate causes of delay, and coordinate prompt resolution to ensure timely settlements.
• Coordinate with Accounting/Finance regarding invoicing, credit notes, customer payments, overpayment refunds, and related matters and escalate issues to Sales/Customer Service/Legal to ensure timely involvement in problem resolution.
• Perform administrative tasks such as status updates in internal systems (Axapta/SAP) and customer systems, preparation of standard reports, collection of CMR 
• Substitute the direct manager and/or colleagues when required
• Escalate complex issues to the Sales or Customer Service Manager for involvement in resolution. When necessary, involve Legal and ensure all relevant information is collected and shared.

What do we expect from you?

Why should you consider us as your next career step?

We always have a challenge for those looking for one. If complex, large-scale, and impactful projects excite you, we might be just the right fit for you. With us, you will enjoy:

Career opportunities:Many of our managers have started in entry-level positions at Girteka Group, and as many as 30% of our colleagues move up the career ladder every year.

Learning and development:We continuously invest in a wide variety of internal and external courses, seminars, mentoring, leadership programs, and offer language courses.

Health and well-being: We care about how our colleagues feel and we offer them comprehensive health insurance. We also foster a community of gym-goers and athletes. On-site meals are 50% compensated, and you’ll find free fruit and snacks in our kitchenettes and lounges.

Collaborative culture: : We believe that the power of teamwork and social connection enables us to achieve exceptional results. Working in international teams, we strive toward the company’s goals together, sharing experiences and celebrating our joint successes.

Rewards and recognition: Rewards on work anniversary occasions and values-based behavior, days off during your birthday, and holiday gifts are included. Team-building events, various initiatives, and like-minded clubs. Access to exclusive discounts from our partners.

Base monthly salary: 1410 € - 1760 € Gross. The specific salary offered will depend on the candidate‘s experience, competencies displayed, and suitability to the requirements of the position.