Operations Specialist

Your Responsibilities:

• Making sure transportation services are billed on time and invoices are issued.
• Checking monthly client invoices and preparing draft invoices.
• Creating credit notes and managing refunds with the accounting team.
• Keeping track of client payments to ensure they are made on time.
• Working with colleagues (sales, customer service, accounting) to solve issues.
• Doing administrative tasks like updating records, preparing reports, and uploading documents.
• Monitoring assigned performance indicators.
• Starting and managing the debt collection process.

Our Expectations:

• Attention to details.
• Good English written and spoken skills.
• Good communication, problem solving skills.
• Excel knowledge.
• Experience in debt collection or accounting is an advantage.

We Offer:

• Career opportunities: 77% of our management has grown along with the company and as many as 30% of our colleagues progress up the career ladder every year.
• Learning and development: participating in internal and external training, seminars, working sessions, mentoring, and management programs.
• Health and well-being: Health insurance with the possibility of choosing the most relevant program. 50% compensation for both breakfast and lunch, free fruits and cakes. Opportunity to play sports and use our partners‘ discounts.
• Flexibility: We have set up a special fund for those who want to volunteer, and we provide off days to give you time to volunteer.
• Collaborative culture: We believe in the power of teamwork and people connection because we can only create value by achieving results together and supporting career advancement, therefore we have an office-first approach with occasional possibilities to work from home.
• Rewards and recognition: Rewards on work anniversary occasions, days off during your birthday, and holiday gifts are included. Team-building events, various initiatives, and like-minded clubs.