Junior Atlassian Systems Engineer

About the role

We are looking for a Junior Atlassian Systems Engineer to join our internal Atlassian team and support the day-to-day administration of Jira and Confluence. This role would be a great fit for someone who already has hands-on experience working with Jira - for example as a power user, project administrator, key user or in an IT/application support role, and would like to take the next step towards Atlassian administration and engineering.

This is an opportunity to move from using Jira to learning how Jira is built and managed behind the scenes. You will work closely with an experienced Atlassian Engineer, gain hands-on administration experience and gradually develop towards an independent Atlassian engineering role.

What you will do:

• Handle day-to-day Jira and Confluence requests.
• Troubleshoot common user and configuration issues.
• Support access and permission requests.
• Help with Jira projects, boards, filters and other standard configurations.
• Perform basic configuration changes with guidance.
• Test implemented changes and help investigate reported issues.
• Maintain simple technical documentation.
• Escalate more complex issues when needed.
• As your knowledge grows, you will gradually take on more independent and technical Atlassian tasks.

What we expect from you:

• Hands-on experience working with Jira beyond basic end-user usage – for example as a power user, key user, project administrator or similar.
• General understanding of how Jira projects, issues, workflows, boards and permissions work.
• Previous experience in IT support, application support, system support or another technical environment.
• Good troubleshooting and problem-solving skills.
• Interest in learning Jira and Confluence administration.
• Attention to detail and willingness to learn.
• Good communication skills.
• Good written and spoken English.

Nice to have:

• Experience with Jira Service Management.
• Experience with Confluence.
• Jira project administration experience.
• Basic experience with Jira Automation.
• Basic understanding of APIs or JSON.

What we offer:

We always have a challenge for those looking for one. If complex, large-scale, and impactful projects excite you, we might be just the right fit for you. With us, you will enjoy:

• Career opportunities:Many of our managers have started in entry-level positions at Girteka Group, and as many as 30% of our colleagues move up the career ladder every year.
• Learning and development:We continuously invest in a wide variety of internal and external courses, seminars, mentoring, leadership programs, and offer language courses.
• Health and well-being: We care about how our colleagues feel and we offer them comprehensive health insurance. We also foster a community of gym-goers and athletes. On-site meals are 50% compensated, and you’ll find free fruit and snacks in our kitchenettes and lounges.
• Collaborative culture: : We believe that the power of teamwork and social connection enables us to achieve exceptional results. Working in international teams, we strive toward the company’s goals together, sharing experiences and celebrating our joint successes.
• Rewards and recognition: Rewards on work anniversary occasions and values-based behavior, days off during your birthday, and holiday gifts are included. Team-building events, various initiatives, and like-minded clubs. Access to exclusive discounts from our partners.
• Base monthly salary: from 2710 to 3390 EUR (before tax). The final offer will depend on the candidate’s experience, competencies, and overall fit for the role.