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Customer Care Manager

Girteka Group is the largest European asset-based transportation company. And that’s only part of the story. What makes us special is our mission – ensuring that products that are essential for people's lives are delivered to them on time and in perfect condition. This would be impossible without our 15 000 talented team members, whom we are aiming to equip with the opportunities to make an actual impact on the future of logistics. 
Together, we highlight the essential role of drivers, road safety, and environmental impact, promoting our collective responsibilities. Through our innovative digital solutions, we ensure sustainable and profitable growth, as industry leaders.  
Join us, take the lead, and help us drive towards a safer, more sustainable future.

What can you expect your day to look like?

  • Cooperation with existing customers by phone, e-mail, and chat.
  • Maintaining relations with existing customers and providing them with a high-quality and professional service.
  • Providing accurate and timely information to customers regarding shipment tracking, delivery times, and other logistics-related questions.
  • Operational cooperation with colleagues, solving various situations arising during cargo transportation.
  • Maintaining customer records and ensuring that all information is up-to-date and accurate.
  • Assisting with administrative tasks related to logistics operations, such as data entry and document management.
  • Working with the company's internal and customer systems.

What do we expect from you?

  • Experience in customer service.
  • Good knowledge of English (written and spoken).
  • Quick orientation and good time planning and management skills.
  • Attention to detail, diligence, responsibility.
  • Smooth communication, ability to work effectively in a team.
  • Ability to successfully manage large amounts of information at once.
  • Good computer literacy (working skills in the MS office package).
  • Higher education.  

Contact person: Andželika Dinevičienė,  Andzelika.Dineviciene@girteka.eu 
Location: 

Vilnius, LT

Job Function:  Customer Care
Job Type:  Full-Time
Level of Experience:  Junior Specialist
Minimum Salary (Gross):  1770
Maximum Salary (Gross):  2210
Currency:  EUR
Onsite/Remote:  Onsite
Posted Date:  10 Jun 2025

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