Business Process Manager

Your Responsibilities:

• Conduct thorough analysis of processes to assess performance & identify pain points to improve and standardize processes.
• Define improvement actions and create roadmap, propose priority level of changes and align with overall end to end roadmap lead by Global Process Owner.
• Do risk assessment & dependency analysis.
• Lead process alignment governance with impacted operational & support functions.
• Act as trusted expert in projects for implementation of new technology.
• Manage small to medium scale process improvement projects.
• Support to design and implement the right KPI’s and understand the data that needs to be collected.
• Monitor and review process performance (quality, effectiveness & efficiency).

Our expectations:

• Bachelor’s degree in business, sales, marketing or related field.
• Project and Business Process Management experience.
• Experience in sales, marketing/sales processes 3+ years.
• Strong understanding of Process Improvement methodologies (BPMN 2.0, e-TOM, ITIL, APQC, Lean, Agile) with proven 2+ years hands on experience in driving process improvement projects.
• Strong stakeholder management skills.
• Analytical thinking, ability to turn data into information/solutions.
• C2 level of English language skills.
• An advantage if he/she have worked with Salesforce, ads, feeds.

We Offer:

• Career opportunities: 77% of our management has grown along with the company and as many as 30% of our colleagues progress up the career ladder every year.
• Learning and development: participating in internal and external training, seminars, working sessions, mentoring, and management programs.
• Health and well-being: Health insurance. 50% compensation for both breakfast and lunch, free fruits and cakes. Opportunity to play sports and use our partners‘ discounts.
• Collaborative culture: We believe in the power of teamwork and people connection because we can only create value by achieving results together and supporting career advancement, therefore we have an office-first approach with occasional possibilities to work from home. We have set up a special fund for those who want to volunteer, and we provide off days to give you time to volunteer.
• Rewards and recognition: Rewards on work anniversary occasions, day off during your birthday, and holiday gifts are included. Team-building events, various initiatives, and like-minded clubs.

• Base monthly salary: from €3290 to €4110 (before tax). The specific salary offered will depend on the candidate‘s experience, competencies displayed and suitability to the requirements of the position.