Transport Claims Administration Specialist

Your Responsibilities

• Incident Support: Provide guidance to drivers during incidents, including collecting documents, photos, and essential information to resolve matters efficiently.

• Incident Investigation: Investigate transport incidents, compile comprehensive reports, and assess claims in line with company policies and legal requirements.

• Policy Analysis: Analyse insurance policies, evaluate claims, and negotiate settlements for fair and timely outcomes.

• Record Maintenance: Maintain accurate records using industry-leading software while upholding high standards of compliance and professionalism.

• Effective Communication: Actively communicate with drivers, colleagues, and external stakeholders to ensure quick resolution of incidents and claims.

• Prompt Communication: Respond promptly to calls and emails, ensuring all incident-related details are accurately logged in our system.

   

Our expectations

• Experience in transport claims administration within an insurance or logistics company;
• Proficiency in English and Russian languages;
• Quick orientation and ability to analyze and systematize information;
• Adaptability to a constantly changing environment;
• Capability to work in a fast-paced environment;
• Strong communication skills.

We Offer

• Collaborative culture: We believe in the power of teamwork and people connection because we can only create value by achieving results together and supporting career advancement;
• Learning and development: you will be able to grow along with us, to participate in internal and external training, seminars, and working sessions;
• Health and well-being: our company provides all the employees with health insurance with the possibility of choosing a relevant program;
• Rewards and recognition: you will enjoy a day off during your birthday as well as holiday gifts. We reward our colleagues on work anniversary occasions. We regularly organize team-building events as well as encourage various initiatives and like-minded clubs;
• Base monthly salary: The specific salary offered will depend on the candidate‘s experience, competencies displayed, and suitability to the requirements of the position. Remuneration and variable extras offered will be based on experience, competence and compliance with the other requirements for the position. There is also a bonus system based on work results.