Technical Support Junior Specialist

Your Responsibilities

• Calls on daily bases to drivers; 
• Collect information from driver and dedicate if repair is necessary;
• Creating repair related cases in system for internal and external workshop;
• Control/advice driver about exploitation of trucks batteries
• Emails to workshop throughout Europe.
• Collecting information from drivers who are coming back to our internal base. Check if truck is under warranty and decide if repair should be done on internal or external workshop

Our expectations

• Proficiency in English and Russian languages;
• ​​​​​​Preferable knowledge of car or truck structure;
• Quick orientation and ability to analyze and systematize information;
• Adaptability to a constantly changing environment;
• Capability to work in a fast-paced environment;
• Strong communication skills.

We Offer

• Collaborative culture: We believe in the power of teamwork and people connection because we can only create value by achieving results together and supporting career advancement;
• Learning and development: you will be able to grow along with us, to participate in internal and external training, seminars, and working sessions;
• Health and well-being: our company provides all the employees with health insurance with the possibility of choosing a relevant program;
• Rewards and recognition: you will enjoy a day off during your birthday as well as holiday gifts. We reward our colleagues on work anniversary occasions. We regularly organize team-building events as well as encourage various initiatives and like-minded clubs;
• Base monthly salary: The specific salary offered will depend on the candidate‘s experience, competencies displayed, and suitability to the requirements of the position. Remuneration and variable extras offered will be based on experience, competence and compliance with the other requirements for the position. There is also a bonus system based on work results.