Process and Systems Analyst

Main Purpose of the Job

About The Role
We’re looking for a Process and Systems Analyst to join our global HRIS team and drive process excellence within SAP SuccessFactors

In this role, you’ll be the key link between business and technology - supporting global users, improving HR processes, and ensuring our SuccessFactors environment runs smoothly and efficiently.You’ll take ownership of process improvements, system documentation, and innovation initiatives, collaborating closely with IT, HR, and cross-functional stakeholders to ensure the best possible employee experience through technology.

This position is based in Tbilisi, Georgia, within Girteka Business Services (GBS) - a shared services center established in 2022 to support Girteka Group’s global expansion. By building a strong talent base in Georgia, GBS enhances Girteka’s operational capabilities across Europe and the Nordics

What can you expect your day to look like?

• Support global users in troubleshooting SAP SuccessFactors processes.
• Identify and drive improvements, from requirement gathering to implementation and testing.
• Ensure data accuracy and provide analytics to improve system performance
• Keep documentation up to date, including process maps, training materials, and BPMN workflows.
• Conduct testing activities (UAT) to ensure smooth deployment of new functionalities.
• Act as Subject Matter Expert (SME) in meetings with IT and other partners.
• Collaborate with stakeholders globally to align system and process updates.
• Manage backlog and prioritize enhancements based on impact and business value.
• Support change management efforts during system updates and new feature rollouts.

What do we expect from you?

• University degree in a relevant field - HR Management, BA or Information Systems
• Work experience 2+ years in product development or HR management
• Understanding of end-to-end HR processes (hire-to-retire) is an advantage
• Hands-on experience with SAP SuccessFactors is a strong plus
• Proven ability to analyze, troubleshoot, and resolve HRIS issues
• Strong communication and collaboration skills across global teams
• Strong sense of responsibility, attention to detail, critical and analytical thinking, and fast learning skills
• Fluent English (spoken and written)

Why should you consider us as your next career step?

We always have a challenge for those looking for one. If complex, large-scale, and impactful projects excite you, we might be just the right fit for you. With us, you will enjoy:

Career opportunities:Many of our managers have started in entry-level positions at Girteka Group, and as many as 30% of our colleagues move up the career ladder every year.

Learning and development:We continuously invest in a wide variety of internal and external courses, seminars, mentoring, leadership programs, and offer language courses.

Health and well-being: We care about how our colleagues feel and we offer them comprehensive health insurance. We also foster a community of gym-goers and athletes. You’ll find free fruit and snacks in our kitchenettes and lounges.

Collaborative culture: : We believe that the power of teamwork and social connection enables us to achieve exceptional results. Working in international teams, we strive toward the company’s goals together, sharing experiences and celebrating our joint successes.

Rewards and recognition: Rewards on work anniversary occasions and values-based behavior, days off during your birthday, and holiday gifts are included. Team-building events, various initiatives, and like-minded clubs. Access to exclusive discounts from our partners.

Base monthly salary: Base monthly salary from 4110 to  5140 GEL Gross. The specific salary offered will depend on the candidate's experience, competencies displayed and suitability to the requirements of the position.